Privacy policy for sara777 online matka app
Privacy Policy for Sara777 (Matka & Jar Shop)
Welcome to Sara777, an application developed and operated by Disha Food ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and its E-commerce section (Matka & Jar Shop).
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the application.
1. Information We Collect
We collect information that you provide directly to us and data generated automatically when you use our shop.
- Account Details: Name, email address, and profile details linked to your app login.
- Contact Information: Mobile number used for order verification and delivery coordination.
- Delivery Data: Complete shipping address provided during checkout.
- Order History: Cart data, past purchases, and transaction preferences stored on your device or our secure servers.
- Device Information: IP address, device type, and operating system collected for security and app optimization.
2. How We Use Your Information
We use the collected data strictly to provide a smooth shopping experience:
- To process, manage, and fulfill Cash on Delivery (COD) orders.
- To send order updates, delivery status, and verification calls.
- To improve our product inventory, app performance, and customer support.
- To detect, prevent, and mitigate fraudulent activities or policy violations.
3. Local Storage and Cookies
For your convenience, your cart items and temporary order progress may be stored locally on your device.
- Clearing your app data or uninstalling the app may permanently delete this local information.
- We use minimal tracking tokens to keep you securely logged into your account.
4. Sharing and Disclosure of Information
We value your privacy. We do not sell, rent, or trade your personal information with third parties. We only share data under the following circumstances:
- Delivery Partners: Sharing your name, phone number, and address with logistics/courier partners solely to deliver your orders.
- Legal Compliance: If required by law, government authorities, or to protect the safety and rights of Disha Food and its users.
5. Data Security
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill orders, provide customer support, resolve disputes, and comply with applicable legal or accounting obligations.
7. Your Privacy Rights and Choices
You have control over your data:
- Access & Correction: You can view and update your delivery details during the checkout process.
- Data Deletion: You can request the deletion of your account and personal data by contacting our support team.
- Local Reset: You can clear local app storage at any time through your device settings.
8. Children’s Privacy
Our E-commerce services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by updating the "Last Updated" date at the top of this page.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection, please contact us through:
- Email Support: rajbhai3220@gmail.com
- In-App Support: Navigate to the "Contact / Support" section inside the Sara777 app.